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| Support Our helpdesk and knowledge base are designed to provide immediate answers to the most common support questions that we are asked. We are very proud of the suppor that we offer, and hope that you will find this information useful. Please check the resources we have available before contacting our support team, the answer to your question may be within our support pages. General Resources Please review our general resources: Check Network Status Contact Support Website Hosting The tutorials will appear in a pop up window and you must have the Flash player plug-in installed on your system to view them. Creating a POP email account Creating a default (catchall) email account Creating an email account in Outlook Express Creating an autoresponder Password protecting a directory Creating a MySQL database Managing a MySQL database in PHPMyAdmin Forwarding / Redirecting mail If you can not find the answer to your question here, you are very welcome to contact us online or via telephone on 0845 65 20 205. Domain Name Registration & Transfers Please find our support documents for our domain name services below: Transfer Guide To update e-mail or web forwarding that we provide please contact us for further assistance. Broadband ADSL & Dialup For support with our Broadband ADSL & Dialup please visit: http://www.fast.co.uk/support/. Website Promotion For support with our Website Promotion products please refer to your account welcome e-mail which contains a special support e-mail address and phone number. If you can not find the answer to your question here, you are very welcome to contact us online or via telephone on 0845 65 20 205.

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